Last updated: 14 October 2026

These Terms of Service apply to your use of myspan-power.com, operated by MYSPAN Power Solutions FZE (“MYSPAN”, “we”, “us” or “our”). By using this website, you agree to these terms. If you do not agree, please stop using the website.

 

1. Website purpose

Our website provides information about diesel generators, light towers, spare parts, servicing and other power solutions. You may use it to explore our products, contact our team, submit an inquiry or apply for an advertised vacancy.

 

2. Product information and technical content

We aim to keep website information accurate and current. Product images are illustrative, and specifications, availability and configurations may vary by model and market. Confirm the final specifications, capacity, accessories and suitability for your site with our team before placing an order.

Blog posts and technical guides provide general information. They do not replace a project assessment, manufacturer instructions or advice from a qualified engineer. Equipment must be selected, installed and operated by appropriately qualified personnel.

 

3. Inquiries quotations and orders

Submitting a website inquiry or requesting a quotation does not create an order or a supply contract. Prices, delivery schedules, payment terms, warranties and other commercial conditions will be set out in the applicable quotation, order confirmation or written agreement.

A supply contract is formed only through the acceptance process stated in the relevant quotation or agreement. If website content differs from an accepted written agreement, that agreement governs the transaction. Nothing in these terms removes any rights that cannot be excluded by applicable law.

 

4. Acceptable use

You must provide accurate information when contacting us and use the website lawfully. You must not introduce malicious software, attempt unauthorised access, disrupt the website, impersonate another person or submit unlawful or misleading content.

 

5. Intellectual property

Website text, photographs, graphics, logos and other materials belong to MYSPAN or their respective owners, unless otherwise stated. You may view the website and retain reasonable copies for your own evaluation of our products. Reproduction, modification or commercial redistribution requires permission from the relevant rights holder. Third-party trademarks remain the property of their owners.

 

6. External links and availability

The website may link to third-party websites or services. Those providers are responsible for their own content, terms and privacy practices. We do not guarantee uninterrupted or error-free access to our website and may update or suspend it for maintenance, security or operational reasons.

 

7. Responsibility and applicable law

To the extent permitted by applicable law, we are not responsible for loss caused solely by reliance on general website information, interruptions beyond our reasonable control or third-party content. This does not exclude liability that cannot lawfully be excluded or alter our obligations under a separate supply agreement.

These website terms are governed by applicable laws of the United Arab Emirates. Disputes are subject to the jurisdiction of the competent UAE courts, unless mandatory law requires otherwise. Separate commercial agreements may contain their own governing-law and dispute provisions.

 

8. Changes and contact

We may update these terms by publishing a revised version and updating the date above. Changes apply to subsequent website use and do not automatically change existing commercial agreements. For questions, contact:

 

MYSPAN Power Solutions FZE
JAFZA – RA08SB02, Jebel Ali Free Zone, Dubai, United Arab Emirates
Email: customerservice@myspangroup.com
Telephone: +971 56 502 0261