Ordering the correct replacement part starts with identifying your equipment accurately. A request for “a Kirloskar generator filter” may not provide enough information to confirm which component your engine requires.
If you need Kirloskar spare parts in the UAE, preparing the model details, serial number and photographs can help the supplier assess your enquiry and reduce unnecessary back-and-forth.
MYSPAN Power Solutions provides genuine Kirloskar spare parts and generator service. This guide explains what to prepare before requesting a quotation.
1. Identify Your Engine and Generator
Start by recording the details shown on your equipment’s identification plates.
Where available, provide:
- Generator model and serial number.
- Engine model and serial number.
- Generator power rating in kVA.
- Details of the component you need.
- Any relevant service or replacement records.
The generator model and engine model are different identifiers. Share both when possible, rather than relying only on the generator’s capacity.
If the required part belongs to the alternator or controller, include that component’s manufacturer, model and serial number as well.
2. Photograph the Identification Plates
Clear photographs help the parts team read the original equipment details and check for transcription errors.
Take photographs of:
- The complete generator.
- The generator identification plate.
- The engine identification plate.
- The required component and its markings, where safely accessible.
Keep the camera steady and make sure the lettering is readable. Avoid glare, shadows and cropping out part of the serial number.
Only photograph components that can be accessed safely. Ask a qualified technician to assist if a cover or component needs to be removed.
3. Include the Part Number, If Available
If you have a part number from the equipment documentation, a previous invoice or the existing component, include it in your enquiry.
Copy the complete number, including any letters, suffixes or separators. Explain where the number came from so the supplier can assess it alongside the equipment details.
A number printed on a component may be a casting or production reference rather than an orderable spare-part number. Ask the supplier to confirm the correct reference before placing your order.
If you do not know the part number, send the available equipment information and photographs. Further checks may still be required before the part can be identified.
4. Explain What You Need the Part For
Tell the supplier whether your request relates to scheduled maintenance, a damaged component or a fault that needs investigation.
For a maintenance enquiry, share the operating hours, planned service and relevant maintenance records.
For a fault-related enquiry, describe:
- What happened and when it started.
- Any controller alarms or fault codes.
- Whether the generator starts and operates.
- Any recent maintenance or repairs.
A symptom alone does not confirm which part needs replacement. If the cause is unclear, arrange a technical assessment before purchasing components.
For help planning routine checks, read our diesel generator maintenance checklist.
5. Confirm Compatibility and Supply Details
Before approving a quotation for Kirloskar spare parts, check that it clearly identifies the proposed items and quantities.
Ask the supplier to confirm:
- Compatibility with the equipment details provided.
- The quoted part number and description.
- Whether the item is supplied individually or as a kit.
- Availability and expected lead time.
- Collection or delivery arrangements.
- Applicable warranty and return conditions.
Do not assume that a visually similar component is suitable. Dimensions and appearance alone may not establish compatibility.
You can also read our guide to genuine Kirloskar spare parts versus counterfeit parts before purchasing.
6. Contact MYSPAN’s Spare Parts Showroom in Sharjah
Customers looking for Kirloskar spare parts in Sharjah, Dubai or elsewhere in the UAE can contact MYSPAN to discuss their requirements.
Our spare parts showroom is located at:
Shop No. 19 & 20, 19 Street
Caterpillar Road, Industrial Area 3
Sharjah, UAE
Please confirm the required part’s availability and collection arrangements before visiting. Find our locations and contact details on the MYSPAN contact page.
Kirloskar Spare Parts Enquiry Checklist
Use this checklist when preparing your request:
| Information | What to provide |
|---|---|
| Equipment details | Generator and engine model |
| Serial numbers | Clear photographs of the identification plates |
| Required items | Part descriptions and reference numbers, if available |
| Quantity | Number of each item required |
| Supporting photographs | Component overview and readable markings |
| Reason for request | Planned maintenance, damage or fault investigation |
| Location | Delivery emirate or preferred collection location |
| Timing | Required date and whether the request is urgent |
Frequently Asked Questions
Can I request a part without knowing its part number?
Yes. Send the engine and generator details, serial numbers and clear photographs. The parts team can review the information and advise whether further identification is needed.
Is the generator’s kVA rating enough to identify a spare part?
Usually, additional information is needed. Provide the engine model and serial number, along with the relevant component details.
Can I collect Kirloskar spare parts in Sharjah?
Contact MYSPAN’s showroom team to confirm availability, the correct collection location and arrangements before travelling.
Request Kirloskar Spare Parts from MYSPAN
To enquire about Kirloskar spare parts in the UAE, email your equipment details, required quantities and photographs to customerservice@myspangroup.com, or call +971 56 502 0261.
Contact MYSPAN’s spare parts team to request identification support, availability information and a quotation.